At PropEdge Valuations Private Limited, our business is built on trust. We understand the importance of protecting your privacy and the confidentiality of the information you share with us. This statement outlines our commitment to safeguarding your personal data.

Our Core Privacy Principles

We adhere to the following principles to ensure your information is handled with care:

• Relevance: We only collect personal information that is relevant and necessary to understand your needs and effectively conduct our business.
• Purposeful Use: Your personal information is used to provide you with enhanced customer service and improved products.
• Internal Sharing (When Permitted): We may share your personal information with other PropEdge Valuations Private Limited Group companies or authorized agents, strictly as permitted by law.
• No External Disclosure (Without Consent): We will not disclose your personal information to any external organization unless we have your explicit consent, are legally required to do so, or have previously informed you.
• Accuracy: We strive to keep your personal information accurate and up-to-date in our records.
• Security: We maintain robust security systems designed to prevent unauthorized access to your personal information, including by our own staff.
• Confidentiality Obligations: All PropEdge Valuations Private Limited Group companies, our staff, and all third parties with authorized access to your information are specifically required to uphold our strict confidentiality obligations.

By upholding these principles, we aim to continually earn and maintain the trust you place in PropEdge Valuations Private Limited.

Your Privacy Matters

This section provides specific details on how we handle the personal information you may provide when you visit our website or use our services.

Data Security

We prioritize the security of your data:

• Website Encryption: The secure areas of our website utilize industry-standard encryption to protect data transmitted over the internet. When you provide sensitive information, it's automatically converted into secure codes before being dispatched.
• Server Protection: Our web servers are safeguarded by "firewalls," and our systems are continuously monitored to prevent unauthorized access.
• Email Security: For your security, we will not send personal information to you via ordinary email. We recommend using the secure email facility on our website for any sensitive communications, as the security of regular email cannot be guaranteed.
• Data Retention: We take all practical steps to ensure that personal information is not kept longer than necessary and that we comply with all legal, statutory, and regulatory requirements concerning the retention of personally identifiable information.

Collection of Personal Information

• "Cookies" for Analysis: Your visits to our website may be recorded to analyze visitor numbers and general usage patterns. Some of this information is gathered using "cookies," which are small pieces of data stored on your web browser. These cookies help us understand how our site is used and can be retrieved by our website. If you prefer, you can disable cookies by adjusting your browser settings.
• Marketing & Promotions: Occasionally, we may collect personal information from website visitors and individuals participating in contests or promotions (online, over the phone, or at our branches). This information is only collected from individuals who voluntarily provide it to us. We may use this information to inform you about products, services, and other marketing materials that we believe may be of interest. We might also invite website visitors to participate in market research, surveys, and similar activities.
• Purpose-Specific Collection: Whenever we ask you to provide personal information, we will always clearly specify the purpose for which it is being collected and ensure it is used solely for that stated purpose.

Our Information Collection Statement

This statement explains why we collect personal data, how it will be used, and how to submit data access requests.

• Why We Collect Your Data: We collect your personal information primarily to deliver and administer our services to you, and continuously improve your overall customer experience.
• Ongoing Business Relationship: Data is also collected in the ordinary course of business to maintain our relationship with you, for example, when you submit queries or request information.
• Updates and Information: We also collect personal information to provide you with product announcements, market reports, event invitations, and news that may be relevant to you.

Mobile App User: Automatically Collected Information

To ensure the smooth operation of our Mobile App, provided to our internal users for property data collection and employee travel reimbursement, the following device permissions and services are required:

• Phone State Permission (Device ID for Login): This permission uniquely identifies your device. The app restricts login to registered devices only, enhancing security and preventing unauthorized access.
• GPS/Location Services (For Location Tracking): Access to GPS is necessary to record your real-time location (latitude and longitude). Location data is only captured when your device's location service is enabled.
• Camera Access (For File Uploads): Camera access allows you to directly capture photos of properties or documents within the app, streamlining the process of uploading relevant files.
• Battery Optimization Exclusion: To ensure continuous background location tracking without interruption, the app requires exclusion from battery optimization settings. If not excluded, tracking may cease when your device attempts to conserve battery power.
• Notification Service: This service enables the app to notify you if tracking is interrupted or disabled, ensuring you are aware of any service disruptions that might affect the app's performance.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@propedge.in